Authored by: Roger Pearman
There is no exit from the need to understand psychological safety. We are caught in our skin, our psychological makeup, and our basic neurological wiring. Ads regularly alert us that we get this one body, so treat it well. We know that we can learn but we live primarily through our habits. Our neurological makeup has specific rules that are as predictable as the spinning earth. Of the most primitive programming we carry around, our emotional wiring is the most profound. Our emotions are tied into the rest of our psychological and physiological makeup such that we now know that being emotionally healthy is essential to overall well-being. It is this reality that makes the nature of psychological safety so important to understand….and to make this a priority.
A conversation about psychological safety prompted some executives to read Google’s Aristotle Project report which led to this question: what is the psychological state of things in a group when there is no psychological safety? Psychological safety refers to a climate where individuals feel secure in taking interpersonal risks, such as speaking up, sharing ideas, asking questions, or admitting mistakes without the fear of negative consequences. So, does the absence of psychological safety mean fear? Is it that the absence of psychological safety fosters an atmosphere of mistrust and apprehension, making individuals hesitant to express themselves, which can ultimately impact team dynamics and overall performance?
Evidence suggests that emotional states exist on a spectrum between fear and safety, encompassing a range of feelings and reactions individuals may experience. Consider these various emotional states that can be found between two extremes.
Emotional States Between Fear and Safety
- Anxiety: A state of unease or apprehension, often related to the anticipation of a future threat. Anxiety can be more pervasive and chronic than fear, focusing on potential dangers rather than immediate threats.
- Unease: A feeling of discomfort or restlessness, often arising from ambiguous situations where there is no clear threat, but the individual senses something is off.
- Worry: A cognitive state involving persistent thoughts or concerns about potential problems or outcomes. Worry often contributes to feelings of anxiety and fear.
- Nervousness: A transient emotional state characterized by mild fear or anxiety, often arising in specific situations like public speaking, exams, or important meetings.
- Doubt: A state of uncertainty regarding oneself, one’s abilities, or the outcome of a situation. Doubt can stem from fear of failure or judgment and may undercut confidence.
- Stress: A reaction to demands or challenges perceived as threatening. While stress can be a motivating factor in some situations, chronic stress can lead to feelings of fear and insecurity.
- Apprehension: A feeling of dread or fear regarding a future event, often associated with the worry that something bad may happen.
- Defensiveness: A response to perceived threats that may lead individuals to protect themselves emotionally. This can manifest as resisting feedback, becoming argumentative, or withdrawing.
- Resilience: While closer to safety, resilience is the ability to withstand difficulties or recover from setbacks. It can be based on previous experiences of fear but ultimately contributes to a feeling of safety through adaptability.
- Cautiousness: A careful approach that acknowledges potential risks without being paralyzed by fear. Caution reflects awareness and preparedness, enabling individuals to navigate situations thoughtfully.
- Confidence: A feeling of trust in one’s abilities or judgments. Past successes and experiences can influence confidence and can shift the emotional state toward safety.
- Safety: The emotional state where individuals feel secure, supported, and free from fear or threat. Safety encourages open communication, risk-taking, and overall well-being.
These emotional states illustrate how fear can manifest not just as a binary experience of safety versus fear. Rather they manifest as a nuanced range of feelings that can ebb and flow based on experiences, context, and personal coping strategies. Recognizing and understanding these states can help us better navigate our emotions and foster environments that promote psychological safety and emotional well-being.
When Psychological Safety is Lacking, Individuals Fear:
- Negative Judgment: Employees might worry that their ideas or contributions will be criticized or ridiculed, leading them to hold back their thoughts.
- Retaliation: There can be a fear of repercussions if one asserts themselves or challenges the status quo, which can stifle innovation and open communication.
- Job Security: In environments where psychological safety is absent, employees may fear they could be blamed for failures or the potential loss of their jobs due to honest mistakes or setbacks.
- Isolation: The lack of a supportive environment can lead individuals to feel isolated, as they may not seek collaboration or help for fear of being viewed as incompetent.
Overall, the absence of psychological safety fosters an atmosphere of mistrust and apprehension. This makes individuals hesitant to express themselves, which impacts team dynamics and overall performance.
Fear is a fundamental emotion experienced by humans and many animals. It serves as a survival mechanism that triggers a fight-or-flight response when faced with a perceived threat. Here are some key aspects of the nature of fear and how it manifests in everyday life.
Nature of Fear
- Biological Response: Fear is biologically rooted in the brain’s limbic system, particularly the amygdala, which processes threats. When a fear signal is detected, the body reacts by releasing stress hormones (like adrenaline), increasing heart rate, and preparing muscles for quick action.
- Psychological Component: Fear can be influenced by personal experiences, cultural background, and learned behaviors. It can be rational (a response to a real threat) or irrational (phobias or excessive fears without justifiable cause).
- Social Influence: Fear can also arise from social contexts, such as fear of judgment, rejection, or failure. This aspect relates closely to emotional safety and how individuals behave in group settings, such as workplaces or social interactions.
Manifestations of Fear in Everyday Life
- Physical Reactions: Fear often results in physical symptoms like sweating, trembling, increased heart rate, or a tightening sensation in the chest. These reactions can be apparent during stressful situations, such as public speaking or facing an intimidating challenge.
- Behavioral Responses: Fear can lead individuals to avoid situations or activities perceived as threatening. For example, someone with a fear of flying may choose not to travel by air, while another person may avoid social engagements due to social anxiety.
- Decision-Making: Fear influences the choices people make. It can lead to overly cautious behavior, such as avoiding necessary risks or opportunities, or can drive individuals to act impulsively in an attempt to avoid discomfort.
- Emotional Impact: Fear can also lead to a range of emotional responses, from anxiety and stress to irritability and depression. Chronic fear or anxiety can affect overall well-being and mental health.
- Response in Relationships: Fear may affect interpersonal dynamics, making it challenging for individuals to communicate openly or express vulnerability in relationships. Fear of conflict or rejection can hinder the development of close connections.
- Fear in Occupational Settings: In the workplace, fear of failure, criticism, or job loss can create a culture of silence and conformity, preventing innovation and open dialogue.
Fear is a complex emotion that can profoundly affect various aspects of life. Understanding its nature and how it manifests allows individuals to manage their fears more effectively and cultivate environments that promote emotional safety and openness.
So, this is our “condition” in terms of our basic makeup. Without psychological safety, the path toward fear is a certainty. When we are responsible for a group of people, one of our primary tasks is to do things that foster psychological safety if we maximize the contributions of all present.